Airline companies. Telephone enquiries. Reservations. Telex and fax transmission. Dealing with tour operators and individual customers. Flight schedules announcements on board. Arrivals, departures, transfers, connections. Customer relations. Airport information. Flight enquiries. General information for passengers. Tourism industry. Travel agencies. Travel arrangements. Land arrangements local tours. Hotels. Reservations. travel information. Advertising. Letters. Giving directions. Dealing with tour operators and individuals.